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Why complementary health insurance

Your serenity and that of your family depend on the safety of a health care that works. The National Health Service often fails to meet everyone's needs, especially for emergencies and delicate situations.

It is here that integrative health comes to the rescue and Health Italia has chosen a specialized partner for civil servants, the Armed Forces and the Police: Mutua Nazionale.

Mutua Nazionale is a Mutual Aid Company affiliated with the Public Administration and offers health plans tailored to the needs of public workers and their families.

Leave us your contacts, and a Mutual Promoter of Mutua Nazionale will contact you.

Are you a public administration employee? Health Italia offers the best complementary healthcare solutions designed for public administration employees with preferential conditions


  • Full repayment for your treatments. 100% guaranteed
  • Cover for guaranteed in-patient treatment
  • Cover for guaranteed out-patient treatment
  • 24h helpline
  • 19% tax deductible
  • Cost independent of the number of members in your household

Settlement of costs through the NoiPA platform

Settlement via NoiPA is at the heart of the complementary health insurance plans available to public administration employees. Once a contract is signed, the Ministry of Economy and Finance automatically deducts the costs from your salary via the NoiPA platform in accordance with your benefits.

Why choose Health Italia

With its network of partners, Health Italia operates throughout the country and is market leader
for complementary healthcare solutions


Promoting Health

A national network of promoters provides complementary health insurance solutions to meet the needs of your household.


Support Network

A network of healthcare facilities contracted throughout the country, able to offer the best care.


Health Hub

A Health Hub that responds quickly and efficiently to the needs of all members.

Health Assistance

Health Assistance is a cooperative that provides quality healthcare services with very preferential terms, directly at the patient’s home.



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Mobile App

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Health Assistance
A cooperative at the service of your health

Health Assistance is a cooperative that offers benefits and social and health services throughout the nation. Reimbursement for complementary health insurance plans is managed by highly specialised staff at the Health Hub’s call centre at Health Assistance, offering round-the-clock support.

I numeri di Health Assistance

  • 1.500 strutture sanitarie convenzionate
  • 300 cooperative convenzionate
  • 15.000 medici convenzionati
  • 400.000 famiglie servite nel 2016


How can I beat the long waiting times associated with the national health system?
Often, the only way to beat the long waiting times associated with state-provided health care is to undertake treatments provided by private healthcare centres or clinics. Due to the very high costs, an increasing number of Italian citizens are choosing to refuse treatment. The complementary health insurance plans and, especially, health insurance companies, exist to make healthcare costs sustainable for families.
Why doesn’t the national healthcare system cover everything?
The national healthcare system is in debt. Around 80 billion euros of liabilities between 1990 and 2012 and growing; as well as 50% fewer beds compared to 1996. In this situation, many medical examinations and procedures are no longer provided due to a lack of funds. For the same reason, treatment quality is currently in sharp decline, considering the 10% infection rate in hospitals, and an average hospital equipment age of over 10 years.
What advantages do complementary healthcare plans offer?
Costs for family healthcare can be reduced thanks to the financial support that complementary healthcare plans provide. Considering the high cost of private care, and the fact that today, within the national healthcare system, 57.2% of the cost of care is borne by the patient, it can be said that the primary benefit of a complementary health insurance plan is its being economic.
What advantages do mutual societies offer compared to health insurance?
Contrary to insurance companies, mutual societies are non-profit organisations. The primary objective of mutual societies is to protect the health of its members. That’s why, as well as healthcare benefits, mutual societies promote initiatives aimed at prevention and the well-being of their members.
How do I take out a complementary healthcare plan specific to public sector employees?
From this page you can contact Health Italia and request additional information on complementary health insurance plans for public administration employees. To qualify for this offer, you must be registered on the NoiPA platform.
How does Health Italia work with NoiPA?
The agreements with NoiPA are at the heart of the complementary health insurance plans available for public administration employees. Once a contract is signed, the Ministry of Economy and Finance automatically deducts the costs from your salary via the NoiPA platform, in accordance with your subsidy.

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